Shipping policy
ORDER PROCESSING:
Please allow 1 to 2 days to process your order. Expect an email within 3 to 8 business days to let you know your order is on the way!
Domestic shipping: Orders will ship to customers in 2-5 business days.
International Shipping: Orders are estimated to be shipped in 8-15 business days. Delay shipments during the Chinese New Year (January 15th to February 10th)
DOMESTIC SHIPPING RATES AND ESTIMATES:
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
Flat Rate: $9.99 for Orders $99.99 and under
Flat Rate: Free shipping for Orders $100.00 and over
INTERNATIONAL SHIPPING: Flat Rate: $15.99
We offer international shipping to the following countries: United Arab Emirates, Austria, Australia, Belgium, Canada, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong SAR, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, Singapore.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Stopt2Shop Treasures is not responsible for these charges if they are applied and are your responsibility as the customer.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Stopt2Shop Treasures is not responsible for these charges if they are applied and are your responsibility as the customer.
REFUNDS,, RETURNS AND EXCHANGES
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at support@email.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at support@email.com.